For our Wash & Fold service, expect completion within 48 hours. For Wash & Iron, it usually takes 2 to 3 days. While these are standard times, slight delays may occur due to unforeseen circumstances.

We offer an emergency service for same-day washing and ironing or washing and folding. Please note, that an express service charge applies to urgent orders

Sorting your clothes is unnecessary. Simply provide care instructions for special garments, and our expert team will handle the rest. However, please inform us about color bleed possibilities, as we do not assume responsibility for this.

Yes, at Washouse, we prioritize quality and hygiene, ensuring fresh water is used for each wash cycle.

No, at Washouse, we prioritize your clothes’ well-being. We use pH-neutral and eco-friendly detergents for washing. With different formulations tailored for various garment types, rest assured, that your clothes are treated with utmost care and gentleness.

Yes, we provide free cuff and collar cleaning based on laundry weight. Most washable stains are treated during washing. Additional charges apply for hard stain treatments, depending on their size and severity.

While our team sorts based on experience, thoroughly checking every item for color bleeding during bulk washing isn’t feasible. We advise customers to inspect for color bleed and inform our team. Please note, that we do not accept responsibility for damages due to color bleeding.